Direct Insight Services, Inc. has been successfully investigating fraud since 1994! We only work with the most reputable employers, self-insureds, insurance carriers, and defense firms. Many of our corporate clients are Fortune 500 companies. Our wide base of knowledge in most areas of insurance includes maritime, commercial claims, product liability, auto liability, cargo theft, commercial transportation, auto theft, premises liability, and workers’ compensation.
Our success comes from our vast knowledge in these areas. Our KEY to a successful investigation is knowing the answer to a simple question: “What comes next?”. To know what the next step is in any investigation is key. We know where to look next, where to go next, and who to ask next to find out the information you need to make decisions.
We believe that the fewest connections or layers between you and the investigator in the field is another key to success. Why? Because having this direct passage and flow of information is critical in conveying your needs and expectations to the team that is actually gathering the facts, details, or surveillance evidence.
We work as a TEAM with the claims examiner and the defense attorney. This builds a mutual trust that is imperative in effective claims investigations.