About

A professional investigative firm, trusted since 1997.

For nearly three decades, Direct Insight Services has provided thorough, defensible investigations to the organizations that depend on both quality results and absolute discretion.

Our approach

Quality investigations, protected information.

We believe an investigation is only as valuable as the trust behind it. That's why we pair rigorous, professional investigative work with information-security practices you'd expect from a much larger organization.

From surveillance and claims investigations to litigation support and corporate inquiries, every engagement is handled by experienced professionals, documented clearly, and safeguarded through secure, access-controlled systems. Our clients — insurance carriers, TPAs, self-insured employers, attorneys, corporations, and government agencies — rely on us not only for answers, but for the confidence that their sensitive information is protected at every step.

Leadership

Gunnar Christensen, ACA

Founder & President

Gunnar founded Direct Insight Services in 1997 and has worked as a private investigator since 1994. He studied psychology and criminal justice at the University of Nebraska and the University of Texas at Arlington, and has built the firm around surveillance, fraud detection, and behavior analysis on complex, high-exposure claims.

He is a licensed investigator in Florida, Nebraska, and Iowa, an all-lines Accredited Claims Adjuster, and a certified K9 handler trained in explosives and narcotics detection. Under his direction the firm has deployed internet-based video distribution systems for law enforcement and military robotics applications.

Direct Insight provides an end-to-end solution. When you hire us for surveillance and investigations, we deliver a complete service and see it through from beginning to end, giving you complete, reliable, fact-based evidence. We adhere to a strict philosophy: if we can't do it, it cannot be done.

Gunnar Christensen, ACAFounder & President, Direct Insight Services, Inc.

Meet the full team →
25+

Years of experience

Serving insurance, legal, corporate, and government clients since 1997.

6

States served

Coverage across FL, GA, NE, IA, KS, and MO, with a professional network beyond.

100%

Confidential handling

Every engagement handled on a need-to-know basis with secure file exchange.

What sets us apart

Values our clients count on.

Confidentiality first

We protect sensitive information as a matter of professional discipline, not afterthought.

Defensible work

Clear, documented investigations built to stand up to scrutiny.

Responsive service

An accountable point of contact and timely communication throughout each matter.

Security-minded

Enterprise-grade tools and practices safeguarding client data end to end.

Lawful & ethical

Methods that respect the law and the sensitivity of every engagement.

Partnership

We work as an extension of your team, aligned to your goals and standards.

Work with us

Let's talk about your next matter.

Reach out for a confidential conversation about how we can support your investigative needs.