Welcome to the Direct Insight Blog
A first look at what we will share here.
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Insights & Perspective
Perspectives on complex investigations, claims, fraud, litigation support, and protecting sensitive information.
A practical guide for adjusters and SIU teams on when claim surveillance is warranted, what it can and cannot prove, and how to commission it so the results hold up.
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What separates a defensible, court-ready investigation report from raw footage or field notes — chain of custody, timestamps, neutral documentation, and testimony-ready investigators.
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How special investigation units extend capacity with external investigators, when to refer a claim out, and what disciplined fraud development looks like.
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What insurance carriers, TPAs, and attorneys should look for when selecting an investigative firm for complex, catastrophic, or high-exposure matters.
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Insurance carriers, TPAs, and law firms increasingly vet vendors on data security. Here is what to expect from an investigative firm on secure transmission, access control, and SOC 2.
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