Scope of Work

Custom & Retained Engagements

Scoped around the matter, not a menu.

The engagement

What this includes

Complex, high-exposure matters rarely fit a single category. We scope confidential, tailored engagements — often as a retained investigative partner across a portfolio of claims or a single significant case.

  • Multi-service, multi-jurisdiction matters
  • Retained and ongoing investigative partnerships
  • Program and panel work for carriers and TPAs
  • Expert and vendor coordination
  • Confidential, senior-led case management

How we work

Documented to a professional standard.

  • One point of accountability across the whole matter
  • A plan built around the outcome the case needs
  • Senior investigators engaged from the start

Secure by default

Sensitive materials stay protected.

Reports, photographs, and video from this engagement are exchanged only through our encrypted, access-controlled ShareFile portal — never plain email. See the Trust Center →

Start a confidential conversation

Discuss a custom / retained engagements matter.

Share a high-level summary and the right investigator will follow up privately. Please keep confidential case details out of the form — we'll route those to the secure portal.