Scope of Work
Specialized expertise for catastrophic, complex, and high-exposure claims.
The engagement
Direct Insight Services provides experienced investigative support for insurance carriers and third-party administrators handling catastrophic losses, complex claims, high-exposure matters, and cases that require a deeper level of investigation and analysis. Our approach goes beyond simply gathering information. We combine strategic case preparation, experienced interviewing, detailed fact development, and clear, organized reporting to give adjusters, claims professionals, SIU teams, and counsel information they can actually use to evaluate and resolve difficult claims. Comprehensive claims and SIU investigations, activity checks, and surveillance remain part of what we do, all supported by professional documentation and secure delivery.
How we work
Secure by default
Reports, photographs, and video from this engagement are exchanged only through our encrypted, access-controlled ShareFile portal — never plain email. See the Trust Center →
Start a confidential conversation
Share a high-level summary and the right investigator will follow up privately. Please keep confidential case details out of the form — we'll route those to the secure portal.