Service Area
Where the firm started in 1997, and still one of the hardest insurance fraud environments in the country.
Direct Insight Services was founded in West Palm Beach in 1997, and Florida has been a core market for us ever since. We cover the entire state, and our clients here are used to work performed by local investigators who know their region rather than a crew flown in for the day.
Florida presents genuine difficulty when it comes to insurance fraud. Organized activity, staged-loss rings, and claim patterns that recur across carriers make this a market where superficial work is worse than none at all. Nearly three decades operating here is the reason we can tell the difference between an unusual claim and a fraudulent one.
South Florida, Central Florida, and the Gulf Coast do not behave alike. Subject density, traffic, gated communities, language, and even the hours people are active differ enough that a plan built for Miami will underperform in Ocala. We staff regionally for that reason, and each of our Florida metro pages sets out what actually changes on the ground.
What we handle here
We cover Florida statewide, including Miami, Fort Lauderdale, West Palm Beach, Orlando, Tampa, St. Petersburg, Jacksonville, Naples, Fort Myers, and Ocala. If your matter sits outside those areas, ask — coverage is broader than any list.
Common questions
Yes. We cover Florida with investigators who work this market regularly, rather than dispatching someone unfamiliar with the area for a single day.
SIU & Fraud, Surveillance, Insurance Claims & Risk, Large Loss & Catastrophic, Litigation Support. Most work here comes from insurance carriers, third-party administrators, self-insured employers, and defense counsel.
Licensed investigative agency in Florida — license A9700152.
Assignments are typically scoped the same business day they come in. Large-loss and catastrophic matters are treated as immediate, because scene evidence degrades quickly.
Miami, FL · Orlando, FL · Tampa, FL · West Palm Beach, FL · Georgia
Florida
Tell us what you need documented. We will scope it honestly, including when a location makes a particular approach unrealistic.